Mission Control · Incident Command
An agent that misbehaves is an incident, with an owner and an MTTR
The same discipline as a payments outage. Severity is set by member impact, not by embarrassment, and every incident closes with a control that makes the failure impossible rather than unlikely.
Open or monitoring
1
Sev-1 this quarter
1
fully reverted
Median MTTR
1h 12m
Member-visible harm
0
every case reverted inside the window
Incidents
Tap one to open the timeline, cause and permanent fix
On call now
AI platform primary
Meera Iyer
until 08:00 IST
AI platform secondary
Dev Sharma
until 08:00 IST
Compliance duty
Ritika Shah
until 20:00 IST
Growth duty
Nikhil Verma
until 20:00 IST
Kill switch
One control revokes every tool token org-wide in about two seconds. Agents keep reading and keep drafting; they simply cannot act until it is restored.
INC-118 · Compliance verdict latency breached SLO
412 assets queued; nothing shipped unchecked.
- Severity
- sev2
- Status
- monitoring
- Owner
- Ritika Shah
- Opened
- 2 hours ago
- MTTR
- —
Cause
Clause index rebuild ran during peak publish window.
Permanent fix
Rebuild moved to 03:00 IST; queue drains with priority lanes.